AI Knowledge Assistant Development
An internal assistant that knows your policies, procedures and product data, so staff stop interrupting each other to find things.
What is included
AI Knowledge Assistant Development, in detail
Document ingestion
Policies, SOPs, contracts and wikis indexed from wherever they live.
Permission-aware retrieval
People only get answers from documents they are allowed to see.
Cited answers
Every response links to its source so staff can verify it.
Deployment
Available in Slack, Teams or an internal web app.
Freshness
Re-indexing on a schedule so answers do not go stale.
How we work
Four steps, no surprises
- ConsultationWe learn the business and what success looks like.
- Audit & scopeA written plan: what we build, in what order, at what cost.
- BuildDelivered in stages you review as we go.
- SupportMonitoring and iteration once it is live.
Questions
Frequently asked
Is our data used to train a model?
No. Documents stay in your storage and are retrieved at query time. We configure providers so data is not retained for training.
How accurate is it?
Good on well-written documentation, poor on contradictory documentation. It often exposes that your docs disagree with each other.
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